To enter the platform, you must have a username and a password.
If it's your first time, proceed to “First access”
If you are already registered, have entered the platform once before and have forgotten your password or you want to change it, to do this click : Forgot your password?
Then, you must enter the email you registered in the platform.
When clicking send, the following message will appear:
You will receive an e-mail with a link to reset your password.
This link will take you to a page where you will need to type in your new password. It must contain at least 8 characters.
Once the process is done, click on Recover to return to the platform with your username and new password.
If you've done the previous steps, and continue with problems, send a request to the Support Team through the Help icon.